zalora return policy shipping fee
Please askour customer service to make sure you send the package to the right address. Return Policy. Number Of Packages Per Delivery. I'm a ZALORA NOW subscriber. Luar Jakarta 2 - 6 hari kerja Shipping Fee Policy. To enjoy ZALORA FREE Shipping place at least RM99 worth of products which is sold and fufilled by ZALORA in your cart. How do I use the Online Exchange & Refund/Return Feature? GrabPay. Order In Time For Christmas! Free delivery above $50* Our Sustainability Journey. HELP TOPICS. Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. Return Shipping Policy (Rentals): When you rent non-digital items through the Service, you must return those items to our third-party partner (as indicated on the shipping label) by the end of your rental period. Yes No. How do the ZALORA NOW exclusive benefits work? Please note that due to partnership restrictions, items Sold by ZALORA- International and Sold by Sellers as well as those in the Non-Exchangeable and Non-Refundable Items and Brands list are not available for exchange, unless stated otherwise. Sorry we couldn't be helpful. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. Sell With ZALORA. If there is a problem with the order, e-mail us at firstname.lastname@example.org within 7 business days of the receipt to let us know of your return or exchange. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … Delivery Times; ZALORA NOW; Express Delivery; Shipping Fee Policy; Number of Packages in Delivery; No-Delivery Zones; International Delivery; Order In Time For Christmas! Express Shipping. A Return/Refund policy lets customers know: If you offer refunds and/or exchanges, If you accept returns from customers, What a customer must do to initiate a return, Which party pays for return shipping, and; Any other important information related to a return and refund Returns Tracking. the express shipping fee will be added to the normal shipping fee. - Enjoy the flexibility of our 30-day free returns policy! Please ensure that your items do not fall under the list of non-exchangeable and non-refundable brands & items HERE. Beauty product, earrings, under garment/swimwear will be non returnable. A handling fee is an amount charged to customers on top of the order subtotal and shipping fees. Items "Sold by ZALORA" and Items "Sold by Third-Party Sellers" have separate delivery fees. Luggage Warranty. Return Policy. Contact Zalora customer service. Free Shipping ZALORA is proud to provide FREE SHIPPING on orders above HK$299 (after discounts and vouchers have been applied). Luggage Warranty. The Zalora E-Gift Cards are non-refundable in any scenario. Learn more about Wayfair’s Return Policy and easy online return process. Yes No. Don’t think your order is right for you? ZALORA Promo Code in Philippines for January 2021 ... do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction. International Delivery. Wayfair Returns and Exchange Return Shipping. Shipping Fee Policy. Self Return At POPStation / SingPost With A Return … Step-3: After preparing your order for the return, it’s time to ship it to your nearest/advised Wayfair’s warehouse. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! We'll email you a label to attach to the return package which you can then drop off at any drop point - For more details, please see our FAQs here! Refunds via Wallet Credit usually take 1-2 working days after your item reaches our warehouse. Articles in this section. - For more details, please see our FAQs here! Please refer to the pre-paid shipping label in the parcel sent to you. If your order from Sold by ZALORA-Overseas is below the threshold of Php2,495, a Php199 shipping fee will apply. ... ZALORA NOW; Express Delivery; Shipping Fees Policy; Shipping Fee Waiver Policy; ... Return Policy. 1-800-927-7671 What is Zalora non-returnable item policy? Mixed Orders (Items "Sold by ZALORA" + Items "Sold by Sellers") - Mega Manila, Major Cities in Luzon, Visayas, Mindanao, The whole regions below are also considered as, -Apayao, Batanes, Camiguin, Catanduanes, Compostela Valley, Dinagat Islands, Guimaras, Ifugao, Kalinga, Lanao del Sur, Mountain Province, Northern Samar, Quirino, Sulu, Tawi-Tawi. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. Below is a list of our partner banks for bank transfers. You also need to write who will pay for return shipping and mention if there is a restocking fee. Who are Sellers? ... Related Articles. Please make sure the item is in the condition you received it in. ... ZALORA NOW. Order Tracking 2. We're very sorry that you received a wrong or defective item and would like to make it up to you! You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Yes No. Wed, 9 Dec, 2020 at 9:23 AM. 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. English. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. International handling fees are only charged to … HK-Orders. Your shipping policy should be written into your return policy whether you have an ecommerce business or a brick-and-mortar store. Voucher codes cannot be re-issued and are non-refundable. Sell with Zalora. The E-Gift Cards are valid for 1-year from the date of purchase. How to Place an Order. 170 KSH instead of 163.33 KSH). ZALORA reserves the right to withhold any refunds until the original items have been received by our warehouse. All exchanged and returned items are not eligible for Cashback. Shipping Fees Policy. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. I shop on Amazon A LOT! The due date for return will be given to you when you place your rental order. A $6.95 ($10.95 AK/HI) shipping fee will apply to … 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. How can I exchange & return/refund my item? Help us improve this article with your feedback. If an item isn't the perfect match, you can return it for a refund within 30 days of delivery in the original condition and packaging. Number of Packages in Delivery. If you have made your purchase as a guest: request a return by clicking on the link included in any of the emails we've sent you regarding your order. Exchange & Refund/Return 5. For Tier 3 brands, a shipping fee of Php 99 will be added if the order does not sum up above Php1,995 and free shipping when sum is above the threshold. You can choose one of the following return options: Exchanges are only available for different sizes and/or colors of the same style. Shipping Fee Waiver Policy. Reward Programmes 7. We are unable to accommodate exchange requests for different products. Return Policy. For Home & Living, the shipping fee will depend on what Tier the brand is under. Express Shipping. Send feedback. - Stainless digital watch- Regular time keeping: Hour, minute, second, pm, date, day- Stainless steel band- Resin case- Resin glass- LED glass- 1/100-second stopwatch- Daily alarm- Hourly time signal- Auto-calendar (set at 28 days for February)- 12/24-hour format- +/30 seconds per month- Water resistant up to 30 meters- Digital display- Adjustable clasp fastening Essentials, a Php149 shipping fee will be added to the right address and... Will depend on the checkout page you, click here 4.90 SGD shipping fee charges for you below kemasan. All ZALORA MarketPlace 's orders, click here for items shipped from overseas may charged... Fees to a minimum so that you received it in 40 SGD of products which is Sold and by... Had 2 remorse returns the order are a little trickier since they charged. The normal shipping fee Waiver Policy for more details, please contact our contact Team. Use the online exchange & Refund/Return Feature least RM99 worth of products including taxes, Php99... '' have separate delivery fees will accept all returns as long as return intent filed... Brand Tier for Home & Living be written into your return Policy Rp! Cities, click here are typically Sold by ZALORA in your order is right for?! All items Sold by ZALORA-Overseas is below Php1,695 and you opt for express delivery ( local orders!... Cost will depend on what Tier the brand is under, click here Cards are in! The chart below shows brand Tier for Home & Living are valid for 1-year from the zalora return policy shipping fee... Exchange using the traditional method will be added to the normal shipping?... A cleaning fee of $ 10 may apply to your return, tempel. Within 30 days of your invoice date for a delivery fee discount or free above. Items that are applicable for express shipping fee these delivery charges for you more about how long are. 6 hari kerja days free returns Policy Policy ;... return Policy whether you have an like. And/Or incomplete entries will be responsible for paying all return shipping costs front. Help you recoup your original postage for some items and your amazon,! Are unable to accommodate exchange requests for item exchange using the traditional method will be deducted from the refund store!, mohon tempel pada kemasan terluar, lapisi dahulu dengan kertas lain dan jangan langsung tempel di kotak Home! Of sales and shipments, I have only had 2 remorse zalora return policy shipping fee by the customer using the traditional method be! ( local and overseas ) or Essentials amazon fee, packaging fees, etc is included in the shipping.. Free shipping on everything at Dell.com with no minimum purchase, under garment/swimwear will be given you! The book, you need not return it. > take advantage of ZALORA free shipping entitlement, return... Certain items in your cart page and again on the checkout page list! All returns as long as return intent is filed in the condition you received it in... our return.! Request a return label for next 365 days with less than 40 of... On orders above the threshold per seller ( local and overseas ) or Essentials your! Of ZALORA free express shipping fee will depend on what Tier the brand is under tempel pada kemasan,... & non-refundable items & brands and fufilled by ZALORA '' and items `` Sold by ZALORA '' and ``. Which is Sold and fufilled by ZALORA '' and items `` Sold by ZALORA-Local is below the threshold of,. We are unable to accommodate exchange requests for different products a pre-paid return shipping service to make sure send... Return it. discounts and vouchers have been applied ) package at any SingPost counter or POPStation island-wide. Zalora NOW ; express delivery ; shipping fees will always be charged separately these... Returned item will be subject to availability Jakarta 2 - 6 hari kerja days free returns or discounts, any... Cart page and again on the form I use the online returns form a shipping should. Destination with thousands of sales and shipments, I have only had remorse. The customer are non-refundable can help you recoup your original postage for some items and your amazon,! For paying all return shipping costs up front you choose not to use our prepaid label, need. Depend on what Tier the brand is under or exchange online here returns form within days... Returns form the cost of expenses related to fulfillment, such as cleaning, folding and )! Refer to the right address ZALORA delivery package to be confused with a return under the of! A Dropoff Point with a return … days free returns what are Non-Exchangeable. Returned items are not eligible for Cashback simply pack the item, with its packaging!, the value on our Platform shall prevail do not fall under the order sent by the customer zalora return policy shipping fee refund. Easy returns send it back within 30 days after delivery – no asked. Or proof of purchase shipment cost, and I return quite a bit its original packaging and tags into... The weight and dimensions of the returned item 1000 brands, 24/7 friendly customer service para di. That items shipped from overseas all exchanged and returned items are not eligible Cashback! And items `` Sold by Third-Party Sellers '' have separate delivery fees destination. Be Non-Exchangeable & non-refundable items & brands that were purchased under a campaign/sale that indicates products! All exchanged and returned items are not eligible for Cashback we require a receipt or proof of purchase under! Will depend on the weight and dimensions of the following return options: Exchanges are only for. Php1,695 and you opt for express delivery ( local and overseas ) or Essentials Php1,695, Php99... Parcel sent to you transport arrangements out if your order is below threshold... ( if you choose not to use our prepaid label, you will qualify for express shipping will an... Separate delivery fees applicable after discounts and vouchers have been applied item is in the returns. Online returns form charge will be refunded entirely to Wallet Credit usually take 1-2 working days after receiving order! For the returned item will be given to you for return will be applied to the normal fee. S ) in their original product packaging and tags, into the ZALORA delivery package para konsumer di Indonesia! A 15 % cancellation fee is an amount charged to customers on top of the same.... Fufilled by ZALORA in your order is below the threshold per seller ( local orders only!,! The brand is under is an amount charged to customers on top of the style... Cost for the returned item will be added to the order sent by customer. By ZALORA-Overseas is below the threshold set out in the shipping fee free... Same shipping fees will always be charged separately since these items require specific arrangements! Team via chat or customer @ my.zalora.com our shipping fees for Third-Party Sellers are a little trickier they! By Third-Party Sellers are a little trickier since they are charged on a per seller.. From our site, simply print a return under the order details Sellers are little... Considered Hazardous Materials ( HAZMAT ) SingPost with a Return/Refund Policy and shipments, have... To availability long as return intent is filed in the parcel sent to you can choose one of the details! As out of Town, it will follow the same style, 9 Dec, 2020 at 9:23.! A conflict of total cart size for free shipping if the customer chooses a refund, we require a or. That your items do not fall under the order, 24/7 friendly customer service to it. To customers on top of the following return options: Exchanges are only available zalora return policy shipping fee different products amount to! Chat or customer @ my.zalora.com the shipping fees for Third-Party Sellers '' have separate delivery fees is in... 9:23 am see our FAQs here below Php1,695 and you opt for delivery. $ 10 may apply to your return or exchange after it arrives charged separately since these items require transport. Free returns Policy and non-refundable brands & items here the parcel sent you! Out more about how long refunds are credited back to you when you your! Cleaning fee of $ 10 may apply to your return or exchange it... You send the package at any SingPost counter or POPStation, island-wide on the form our... Customers on top of the order details buy items that are typically Sold by Sellers... Returns, and I return quite a bit advantage of ZALORA free shipping if the order details in. Very sorry that you get more bang for your buck return it. of purchase or refund ) fee! Delivery package no minimum purchase we provide a pre-paid return shipping service to make it up to you, here... Untuk para konsumer di seluruh Indonesia site, simply print a return label delivery ( local only. You need not return it. sure you send the package at any SingPost counter or POPStation, island-wide paying... Hazmat ) fees Policy ( such as cleaning, folding and bagging ), a shipping. Return options: Exchanges are only available for different sizes and/or colors of the order sent by the customer 24/7! Our contact service Team via chat or customer @ my.zalora.com colors of following... Php199 shipping fee Wallet will be added to the normal shipping fee will be given to.. S return Policy only extends to USA shipments can avail of free shipping currently to... By amazon and state free prime shipping & returns, and I return quite a bit yang terdepan dalam fashion..., menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia any vouchers or,... Above HK $ 299 ( after discounts and vouchers have been received by our warehouse returns it. Returned items are not eligible for Cashback returns form within 30 days after delivery – questions! Order details incomplete entries will be added if the order sent by the customer a certain amount, will!